A designer that understands health UX challenges

Oli Batstone

10 years in product design, 3 specialising in health

Your success depends on engagement, whether that's patient sign-up, activation, or clinical adoption. That's what I'm thinking about when I look at your product, because that's what makes the difference between growth and a product that stalls.

Better registration flows mean more patients or users receiving the care they need. A product clinicians trust gets used in clinic, not avoided. Features that meet the needs of both audiences turn one-time sign-ups into sustained engagement.

Every week without working UX gives your competitors a chance to land the same outcomes faster. Finding where patients drop out, where clinicians lose patience, and fixing those moments before they cost you months, is the work.

I know when to prioritise speed over polish to ship the work, because most health teams can't afford to slow down. You need users to engage now, not in six months.

I moved into health from finance, public transit, and garden tourism, because the problems get harder and the impact matters more.