Flow UX audit
People abandoning your flow? I'll show you how to fix it
I walk through your flow like a user would, recording every friction point. You get a private video walkthrough and shareable report with prioritised fixes in 5 working days. Expert, actionable advice, without the meetings.
Not the clarity you needed? I'll make it right, or refund you.
For when sign-up, onboarding or other flows drag your metrics
People start your sign-up and leave. You see the drop, not the cause.
Users register, then go quiet. Nothing you try moves activation.
Staff or clinicians avoid a screen built for them, and no one's sure why.
How it works
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You buy your audit. You share a link to your 5–15 step flow at checkout: a production version, a prototype, or just some screens. Add any context, a metric or a hunch about where it breaks, if you like.
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I walk through your flow. Entry to goal, the way a user would, screen-recording as I go. I flag every friction point, missed opportunity and safety risk, each with a short rationale and an estimated impact.
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You get actionable fixes. Within 5 working days, you'll receive a recorded walkthrough and a shareable Notion report. Every issue is ranked by estimated impact and ready for your team to action.
Questions
What do I get exactly?
A screen-recorded walkthrough, around 20 minutes, where I flag every friction point and missed opportunity, each with a short rationale and estimated impact. Plus a shareable Notion report listing every issue ranked by impact, with annotated screenshots.
What counts as one flow?
One journey from entry to goal, 5–15 steps. Sign-up or onboarding are typical. Got something bigger? Get in touch first.
Do I need analytics or research?
No. I work from the flow itself. Add any numbers or context at checkout if you have them.
How do I give you access to the flow?
Send a link I can open: a Figma file set to "anyone with the link can view," a prototype link, or a staging URL with a test account. A short screen recording works if access is tricky. Please use test data, not real patient data. I'm reviewing the interface, not your records. After you pay, a short form lets you add a test login or any access notes, so nothing sensitive goes through the checkout.
Who is it for?
Founders and heads of product at digital health startups and scale-ups, including wellness and medical-device teams.
Do you cover clinical safety?
I flag any safety risks I spot in the flow. Deeper clinical-safety work, like hazard analysis or IEC 62366 testing, belongs in a longer engagement.
What if the audit isn't useful?
You'll come away knowing where your flow loses people and what to fix first. If you don't feel you got that, tell me. I'll put it right, or refund you. I've never had to do this.
Can you fix the issues, not just find them?
Yes. That's embedded product design.
You worked to get those users. Don't lose them in one flow.
- Screen-recorded walkthrough + shareable Notion report
- Every issue ranked by impact, with annotated screenshots
- Fixes ready for your team to action, in 5 working days
- Not the clarity you needed? I'll make it right, or refund you
